Frequently Asked Questions
Everything you need to know about Monarck, agent teams, setup, pricing, and security.
What is Monarck?
We deploy pre-configured AI agent teams for professional services firms. Not a single chatbot, but a coordinated team of specialized agents that work together to handle real workflows.
What's an "agent team"?
A lead agent that routes work to specialized sub-agents. For example, the Legal team has a lead agent plus contracts, compliance, IP, and research specialists — each with their own playbooks and expertise.
How does setup work?
Book a discovery call, we assess your needs, provision a dedicated cloud VM, deploy your team, and walk you through everything in a 2–3 hour white-glove session. Most teams are live within a day.
Do I need my own API keys?
No. API access is included and billed based on usage. We also offer an optional BYOK (bring your own key) option for cost-conscious clients who want to use their own provider accounts.
Is my data secure?
Each client runs on a dedicated VM. Your data never touches another client’s system. API keys stay on your server, and all connections are encrypted.
What are add-ons?
Universal agent teams — like Marketing — that can be added to any vertical for an additional fee. They complement your core team with capabilities that apply across industries.
What verticals do you support?
Legal is available now with a full agent team and 19+ playbooks. Accounting, Real Estate, and Trades & Field Services are coming soon.
What’s the managed care plan?
Monthly hosting, monitoring, updates, and support. It’s required to keep your agents running and includes infrastructure, patches, and access to our support team.
Can I cancel?
Yes, you can cancel managed care anytime. Your VM data can be exported so you retain everything.
Still have questions?
Book a discovery call or reach out directly. We're happy to walk you through everything.
Contact Us
Prefer email? Reach out anytime and we'll get back to you within 24 hours.
hello@monarck.ai